Holiday Season

Get ready with us as we prepare for our first holiday tag season of 2024

Countdown

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Products

FAQ

Shipping

(Standard) 1-5 Business Days

Same-Day Delivery is available (For Selected Cities Only) To see if your city is eligible Click Here

Refunds & Returns

We currently do not offer refunds and/or exchanges of any kind.

Eligibility for Refunds and Exchanges (Exceptions)

  • We only replace items if they are defective. If you need to exchange it for the same item, send us an email at (support@sunbear.com).Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.

Check out our Refund Policy page for more details.

Company
Live Chat

How to use ?

Just tap or click bubble icon on bottom right hand side of page and you will be connected with one of our customer service agents.

When are online agents available ?

Mon-Fri 9:00 a.m-10:00 p.m

Sat-Sun 10:00 a.m-5:00 p.m